Privacy Policy

Effective Date: 10-08-2024

Chasing Stone LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.chasingstone.com] (the "Website"), purchase products from us, or otherwise engage with our services.

By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

1. Information We Collect

We collect the following types of information to enhance your experience and improve our services:

Personal Information:

Name
Email address
Shipping and billing address
Phone number
Payment information (collected by third-party payment processors)
Account details (if you create an account with us)

Non-Personal Information:

IP address
Browser type
Device information
Website usage data (such as pages visited, time spent on the site, and referring website)

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Website. Cookies help improve your user experience by remembering your preferences and tracking your shopping cart.

2. How We Use Your Information

We may use the information we collect in the following ways:

To process transactions: We use your personal information to process your orders, ship products, and provide customer support.
To communicate with you: This includes sending order confirmations, responding to inquiries, and providing updates on your orders or services.
For marketing purposes: If you opt-in to receive marketing communications, we may send you emails about promotions, new products, or events.
To improve our services: We use website analytics to understand how users interact with our Website, allowing us to enhance our content, functionality, and overall customer experience.
To comply with legal requirements: We may use your information to meet legal obligations, such as complying with tax or other regulations.

3. How We Share Your Information

We value your privacy and only share your information in limited circumstances:

Service Providers: We may share your personal information with third-party vendors who assist with payment processing, order fulfillment, shipping, email delivery, and website hosting.
Business Transfers: If we merge, sell, or reorganize our business, your personal information may be transferred as part of that transaction.
Legal Obligations: We may disclose your information if required by law, such as responding to a court order or complying with government regulations.

4. Security of Your Information

We implement industry-standard security measures, such as Secure Socket Layer (SSL) encryption, to protect your personal information during transmission and storage. However, please note that no method of internet transmission is entirely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You can request access to the personal information we hold about you and ask for it to be corrected if inaccurate.
Deletion: You may request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected.
Opt-Out: If you no longer wish to receive marketing emails, you can opt out by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website and limit your ability to shop or access certain features.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review the privacy policies of third-party sites before providing any information to them.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by posting the new policy on our Website and updating the “Effective Date.” We encourage you to review this policy periodically for any updates.