ALOCASIA | Textured Velvet Flat Lay

All Fabric Surfaces and Seconds process within 1-2 business days. Standard shipping is 3 business days unless overnight shipping is requested by email. Shipping time is in addition to processing time.

Updated lead times and temporary delays due to high order volume will be noted on the banner on our home page.

More info about our processing and shipping timeframes as well as rush orders can be found on our FAQ's page.

Returns are kindly declined.

Exchanges are welcomed within 30 days of purchase if the item is unused, undamaged, and returned in its original condition with all packaging materials. Customers are responsible for the return shipping costs on exchanged merchandise to our warehouse. Items found to be defective or damaged in transit will be promptly replaced at our cost. More info about our exchange process can be found on our FAQ's page.

Email info@chasingstone.com to initiate an exchange.

Fabric Surfaces arrive rolled on a cardboard core, secured with a retaining band and ribbon, and packaged in our signature branded packaging tube. Orders containing up to 2 same-size Fabric surfaces will be combined onto a single core and packaged in one branded packaging tube.

If part of your order is a gift and needs to be packaged individually, or you are in need of replacement packaging, add the “Individual Packaging” listing to your cart.

Always store your surfaces rolled tightly on the inner core and secured with the retaining band. Fabric mats can be ironed as needed; spot clean only with a damp terry cloth towel. Hydrogen peroxide or rubbing alcohol can be used on tougher stains.

We recommend keeping some of the following basic items in your kit for spot cleaning:

White art gum eraser for the canvas backside

Terry cloth rag (the texture is key)

Lint roller or masking tape

More info on how to use these basic tools for each specific surface can be found in our CARE & CLEANING guide.

Not entirely. We chose to make ours single-sided so you don't have to worry about damaging a fabric face you're meant to shoot on, or buy additional accessories for protection. We also believe you should be in complete control of every color added to your thoughtfully curated kit and we feel this design gives you the most flexibility.

With that said we have seen BEAUTIFUL photos captured using the backside of our surfaces which are made with premium grade, naturally flecked cotton canvas, creating the perfect neutral alternative surface.

Email info@chasingstone.com with your address and requested items and we’ll get back to you no later than the next business day. You can also checkout first, then email us with your confirmation number and we’ll explore your shipping options. Processing time can not be expedited; only the shipping time is reduced.

At this time, we only ship to USA and Canada through the website, but we are happy to manually facilitate orders elsewhere upon request. Email info@chasingstone.com with your requested items and destination country so we can walk you through the next steps.